Orders can be canceled prior to order processing and shipping by calling SepticParts.Com customer support at 337-853-3252

Cancellations must contain the following: First name, last name, order number, and e-mail address. This information must be identical to the information originally submitted on your order. Every effort will be made to accommodate the cancellation of your order, providing your order has not been processed and shipped. In the event that a cancellation was submitted after your order has been processed and shipped,

You will need to follow the procedures listed in the Refund/Exchange Policy.

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